Simplicity · Reliability · Honesty

IRIS Information Technologies (IRIS) is committed to making your payment processing and merchant services painless, stress-free, and easy to understand.

YOUR SUCCESS IS OUR MOTIVATION

You want to know that you have the right contract, the right payment structure, the right system, and the right partner for your payment processing. Our commitment is to your success before our own, because we know that doubling down on you is a great bet.

1

UNMATCHED CUSTOMER SERVICE

No computer voices and number picking here! Our NAMIBIAN-based team is available to you 24/7/365, and a live person answers your call – every time. From helping you understand your statement to dealing with issues, our team is on your team – every step of the way.



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UNVARNISHED TRUTHS

We tell it like it is – even when it’s not the popular thing to do. We decode every aspect of card processing so you understand what you’re getting, what you’re paying for, and what to watch out for.  Choosing a card processor or a merchant services provider is about more than rates – it’s about transparency, understanding, and partnership, and we’re here to provide that to you – PLUS great rates.

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UNDERSTANDABLE PROCESSES

The process of card processing can be complex, and while we can’t make it easy (no one can), we can make it easier by helping you understand it. We go through your contract with you, guide you through your statement, and answer your questions promptly and thoroughly.



WHAT IS YOUR BUSINESS?

BRICK & MORTAR

Ah, the swipe! The chip cards! The pleasure of being able to ask for your customer’s ID when they hand you a credit/debit card! From secure terminals to the right connections to service when you need it, we help you move customers through checkout quickly but personally, allowing you to focus on selling. If you physically see your customer’s card, check out our Brick & Mortar services.

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WEB OR E-COMMERCE

Whether you’re an ecommerce shop, selling your goods on the web, or you’re a web-based business with no physical products processing online transactions, you want a partner who understands your world. Sadly, many card processors insist on sending you a terminal even when you’ll never physically swipe a card. That’s just silly – and something you’ll never experience with IRIS.

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MOBILE

Do you travel to your customers to deliver your services? Do you need to be able to accept a credit/debit card for payment pretty much anywhere? We’re with you, with mobile payment solutions that make sense for your business – allowing you to go where your customers take you, and get paid wherever you are and wherever your business takes place.

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REAL ANSWERS TO BURNING QUESTIONS

Q: Will you look at my statement from someone else and tell me what I’m looking at?


A: Absolutely! We’re glad to. Understanding your statement is an important step to understanding your relationship with your current provider, the fees you’re being charged, and any changes you might want to explore in your contract. We’re glad to help.



Start the Conversation Now

Q: How hard is it to switch my merchant services provider?


A: If you’re a brick-and-mortar business, the steps are different than if you’re a web-based business or a mobile business. We guide you through everything from evaluating your current contract’s cancellation clause to understanding if you need new equipment or new processes. It’s what we do.


Learn About Switching

Q: What if I’m unhappy with IRIS? How do I get something resolved?


A: As an IRIS customer, you have our 24/7/365 NAMIBIAN-based Customer Service team at your disposal for any issues or complaints that come up. Call any time, day or night, and we’re here for you. We’re hyper-focused on addressing every opportunity we have to make something better for our customers.


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Payment Processing & Merchant Services For Your Success